The CHMTN department aims to produce graduates who are:

1. 1. Responsive to customer needs and promptly engage in related activities;
   2. Keen to define, monitor and evaluate processes and outcomes to ensure total satisfaction of clients;
   3. Efficient in determining quality-related costs at every point wherever practicable to achieve desired performance and services;
   4. Experts in managing activities for continual improvement; and
   5. Imbued with integrity, leadership, and service.